1. Information We Collect
Information You Provide Directly
We may collect:
• Name
• Phone number
• Email address
• Pickup location for donations
• Service address for cleaning appointments
• Any details submitted through forms (donation requests, contact forms, cleaning inquiries)
Automatic Information
Our website may collect:
• IP address
• Browser type
• Device information
• Pages viewed and time spent
This helps us improve website performance and security.
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2. How We Use Your Information
We use the information collected to:
For ON3 Shiny Thrift
• Schedule free donation pickups
• Communicate about donation requests
• Confirm pop-up shop information
• Contact you if we need clarification on donations or volunteer information
For ON3 Shiny Spaces
• Schedule cleaning services
• Provide quotes
• Confirm service details
• Follow up regarding appointments or customer satisfaction
For Both Businesses
• Improve our website
• Respond to messages or service requests
• Send updates or confirmations
• Maintain safety, fraud prevention, and compliance
We do not sell, rent, or trade your personal information.
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3. How We Share Your Information
We may share information only when necessary:
• With service providers who help operate our website or booking system
• To comply with legal, safety, or regulatory requirements
• If required to protect our company, customers, or property
Your information is never sold to third parties.
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4. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your information, including encrypted connections and secure form submissions.
However, no system is 100% secure. By using our services, you acknowledge this risk.
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5. Your Choices
You can:
• Request correction or deletion of your information
• Opt out of marketing communications
• Request details on what personal data we have stored
To make a request, email or text us directly.
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6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors without parental/guardian consent.
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7. Links to Other Websites
Our website may include links to external sites. We are not responsible for their privacy practices.
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8. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
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9. Contact Information
For questions or privacy requests:
ON3 Shiny Thrift
Phone: (469) 509-0883
Email:
ON3 Shiny Spaces
Phone: (281) 716-6525
Email: on3shinyspaces@gmail.com
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