Privacy Policy

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1. Information We Collect

Information You Provide Directly

We may collect:

• Name

• Phone number

• Email address

• Pickup location for donations

• Service address for cleaning appointments

• Any details submitted through forms (donation requests, contact forms, cleaning inquiries)

Automatic Information

Our website may collect:

• IP address

• Browser type

• Device information

• Pages viewed and time spent

This helps us improve website performance and security.

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2. How We Use Your Information

We use the information collected to:

For ON3 Shiny Thrift

• Schedule free donation pickups

• Communicate about donation requests

• Confirm pop-up shop information

• Contact you if we need clarification on donations or volunteer information

For ON3 Shiny Spaces

• Schedule cleaning services

• Provide quotes

• Confirm service details

• Follow up regarding appointments or customer satisfaction

For Both Businesses

• Improve our website

• Respond to messages or service requests

• Send updates or confirmations

• Maintain safety, fraud prevention, and compliance

We do not sell, rent, or trade your personal information.

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3. How We Share Your Information

We may share information only when necessary:

• With service providers who help operate our website or booking system

• To comply with legal, safety, or regulatory requirements

• If required to protect our company, customers, or property

Your information is never sold to third parties.

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4. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information, including encrypted connections and secure form submissions.

However, no system is 100% secure. By using our services, you acknowledge this risk.

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5. Your Choices

You can:

• Request correction or deletion of your information

• Opt out of marketing communications

• Request details on what personal data we have stored

To make a request, email or text us directly.

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6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors without parental/guardian consent.

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7. Links to Other Websites

Our website may include links to external sites. We are not responsible for their privacy practices.

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8. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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9. Contact Information

For questions or privacy requests:

ON3 Shiny Thrift

Phone: (469) 509-0883

Email:

on3shinythrift@gmail.com

ON3 Shiny Spaces

Phone: (281) 716-6525

Email: on3shinyspaces@gmail.com